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Mgr, Solutions Architecture, Seattle, Washington

CategorySolutions Architect
Job typeFull Time
CountryUnited States of America
The Alexa Voice Service (AVS) is seeking a passionate, creative and voice first leader as a Manager of Solutions Architecture. This role will support a team of talented Solutions Architects assist our Alexa development community with Alexa Built In (ABI) device integration.

As the ideal candidate for this role you lead with vision and empathy and demonstrate the ability to address ambiguous challenges with well-defined, measurable tasks. You are able to think beyond the challenge at hand and recognize broader implications and opportunities others may have missed. You are invested in the success of your team members within the context of their personal career and the success of the broader organization. You are invested in helping your leaders grow by aligning opportunities to their individual goals and areas where they can stretch and learn.

You are a leader of leaders who is experienced with assessing when you need to let your team fail to grow and when your customer and business needs you to step in and ensure success. You eagerly challenge the way things have been done when you see that there may be better ways to achieve your goals. You are enthusiastic about taking big risks to achieve great results but never shy from slowing down to get the most important elements right.

We believe voice assistants have the potential to change the way humans interact with technology in ways that empower individuals and free them from traditional constraints. We need you to help us identify and deploy the features and capabilities that enable that vision while protecting the privacy and security of our customers. Your passion, your creativity and your unique perspective are the missing elements we are seeking. Come join our team and help us work hard, have fun and make history!

A day in the life
Your daily life will be vibrant and varied. You will spend time with your team helping them set and track goals that are well aligned to the needs of our customers and the Alexa business. You will hold regular career development discussions with your team to help them ask the right questions and focus on their future while they deliver value to our customers today. You will work with partners to develop rich, mutually beneficial relationships. You will meet with product and engineering teams to shape our products and services to meet the needs of our developer community.

About the hiring group
The AVS SA team is the technical connection between our partner developer community and our internal engineering and product teams. Our mission is to help our partners create delightful Alexa experiences on their devices while ensuring they are able to meet their product timelines with minimal friction. We are teachers, coaches, evangelists, consultants and advocates. We are passionately creative rule breakers that love both the technology and the business aspects of our role equally.

Job responsibilities
We will rely on you to manage a part of the OEM business for AVS in partnership with our Business Development team prioritizing our partner opportunities and ensuring our technical deliverables can be met to meet our partners' launch dates. We will look to you to champion our partner feedback with our product and engineering teams to ensure that we invest in the right features and capabilities to allow our partners to build Alexa experiences on their devices that delight our customers. We will benefit from your mentorship and coaching to help our Solutions Architects have the skills and knowledge our partners need and to help them grow and develop their careers. You will help us identify the potential in our leaders and help us develop them into the leaders our customers need tomorrow.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Basic Qualifications:
• Bachelor's Degree in Computer Science, related fields or equivalent professional experience.
• 3-5 years of management experience
• 3-5 years of professional experience in an individual contributor, technologist role
• 3-5 years of experience in customer facing roles (sales, business development, customer support)
• Experience in one or more of the following segments: infrastructure, cloud computing, consumer electronics, audio technology, video technology, software development

Preferred Qualifications:
• Multi-lingual skills with fluency in two or more of the following languages: English, Spanish, Arabic, Japanese, Mandarin, Portuguese, French
• International business experience
• Manager of managers experience