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Quality Engineering Manager, Seattle, Washington

Created06/10/2021
Reference1589110
CategorySystems, Quality, & Security Engineering
Job typeFull Time
CountryUnited States of America
StateWashington
CitySeattle
Zip98101
SalaryCompetitive
Description:
Do you want to transform the way people enjoy interact with Video contents? Come join the team that is creating features that allow customers to use Alexa to enjoy video contents on their TVs and other streaming devices! We are innovating and changing the way our customers interact with media services and devices! You'll be among the first ones in the space and get to define the customer experience, frameworks and processes for the years to come.
We are looking for a Quality Engineering Manager to lead a team of quality experts in the design, development, testing and deployment of client software. The successful Manager will be obsessed with quality improvement, experienced and highly committed to creating world class automation for regression and feature testing. The manager will be able to develop and drive a high-level test strategy, as well as take a hands-on approach to implementing that strategy.

A day in the life
The Quality Engineering Manager works closely with key stake holders in the organization such as development managers, product managers and technical program managers to define and implement quality engineering solutions, practices, processes and standards. They will lead the efforts in smooth and bug free releases to ensure ultimate customer experience.
Areas of responsibilities include:
• Manage a team of talented quality engineers handling complex projects
• Provide technical direction within their team, and influence technical direction of stakeholder teams
• Establish and execute short and long-term plans for quality
• Partner with Product Mangers, SDMs and TPMs to develop and implement shift left and built in quality practices and standards

About the hiring group
The Alexa Video Domain QA team is responsible for ensuring the highest quality of Alexa Video platforms and features for Alexa customers. Video Domain team is responsible for video providers and consumers to leverage the power of Alexa to deliver world class entertainment experiences. We work with partners both internal and external to provide world class test infrastructure, tools and support in delivering best Alexa Video experience.

Job responsibilities
In this role, you will:
• Establish and improve processes to drive quality upstream and rely on automation to drive efficiency
• Develop the long-term strategy for quality engineering programs and translate strategy into an achievable roadmap
• Develop quality engineering approaches that best fit into the overall architecture of the software life cycle
• Work closely with engineers to architect and develop technical design and approach
• Lead team to design test strategies and create appropriate test harnesses, data, and tools that increase the speed of release cycles and allow for constant high-quality results
• Create quality metrics to drive improvements in development, quality, operations, and system efficiency
Responsibilities
• Manage a team of talented quality engineers handling complex projects
• Provide technical direction within their team, and influence technical direction of stakeholder teams
• Establish and execute short and long-term plans for quality
• Partner with Product Mangers, SDMs and TPMs to develop and implement shift left and built in quality practices and standards

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Basic Qualifications:
• Bachelor's degree in computer science, computer engineering or relevant technical discipline
• 7+ years of technical industry experience
• 5+ years of quality engineering management experience (people management)
• 3+ years of hands-on testing experience
• Experience in managing test automation developers
• Deep Knowledge of Quality Engineering concepts and methodology
• Excellent oral and written communication skills
• Proven ability to lead cross-functional teams through influence versus direct management; excellent interpersonal skills
• Ability to triage issues, react well to changes, work with teams and ability to multi-task on multiple products and projects

Preferred Qualifications:
• Knowledge of professional software engineering practices.
• Experience with different methods of integration and deployment (CICD)
• Deep hands-on technical expertise
• Strong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment
• Experience in Smart Home domain, media and entertainment
• Ability to communicate effectively with both technical and non-technical individuals
• Experience mentoring junior and senior quality engineers to improve their skills and advance their careers
• Experience developing and launching products that require collaboration between cross-functional tech teams.
• Experienced in Agile or Scrum software development methodologies
• Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes
• Excellent communication skills; demonstrated success building buy-in for an innovative and bold vision
• Technical fluency; comfort understanding and discussing architectural concepts, schedule tradeoffs and new opportunities with technical team members
EmployerAmazon

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